Communication management techniques mandatory to know as a project manager

Every good connection, friendship, or cooperation is built on communication. You can focus on PMP exam prep to qualify as project manager. It's also crucial to the way projects run. Things can become very complicated if there isn't good communication. "Who's On First," an Abbott and Costello sketch, comes to mind. It's a classic example of a communication breakdown—now imagine it happening over the course of a year. Frightening!

What is project communication?

The process of determining critical information that will be shared with team members and stakeholders throughout a project is known as project communication. This includes identifying stakeholders and team members who will be involved in project communications. It's critical to spell out how communication receivers will get project updates, how often they'll get them, and at what stages during the project they'll get them.

Why is communication management important?

Everything revolves around communication management. You can't just put together a project plan and hope that everyone follows it. After you've created the strategy and gotten everyone on board, you or a key contact you've assigned should be in charge of it for the duration of the project. For example, a project manager on the agency side can handle deliverables, while an account manager on the client side can manage all communications, forming a tag-team to ensure the project's success.

A communication management plan should be designed to enable effective communication management throughout a project. A communication management strategy has five advantages:

  1. A documented framework that may be referred to by the client, stakeholders, and team members. This can be useful in the event that mediation is required—you'll have a written paper trail to refer to. It might also be useful for accounts payable to use as a reference if there are any gaps in the project's time tracking.
  2. The strategy will manage stakeholder expectations so that they do not expect a completed project before the deliverables have been tested for quality assurance.
  3. Communication points allow both stakeholders to provide valuable feedback on the project process as well as the end product, as well as enabling team members to brainstorm ideas together, bridging the gap between the two groups.
  4. It enables all parties concerned to identify dangers and hazards more quickly.
  5. It aids in the elimination of the need for unscheduled meetings, saving both time and money.

If you are looking to upgrade yourself as a project manager, do so with PMP training.

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